Consultant, Website Upgrade for the Programme Policy Vacancy at UN Children's Fund in New York,USA

Post:Consultant, Website Upgrade for the Programme Policy and Procedure electronic Manual
Organisation:    UN Children's Fund
Country:    United States of America
Location:    New York
Job years of experience:   10+ years
Job type:   Consultancy

TERMS OF REFERENCE Website Upgrade for the Programme Policy and Procedure electronic Manual August 19 – December 31, 2013 ***1. Background The Programme Policy and Procedure electronic Manual (PPPeM) was launched in March 2012, transforming the paper-based manual into a web-enabled version aimed at enhancing accessibility to and application of programming procedures. The PPPeM enables access to programme guidance through varied channels including links to websites relevant to programming from within UNICEF, the UN and externally, and highlights upcoming programmatic events. The electronic manual supports quicker adjustments to guidance in response to the evolutions in the international development landscape, UN programming processes and internal UNICEF programmatic shifts. In this format, the introduction of new materials and the elimination of outdated content and processes is made easier. UNICEF is shifting from the Lotus platform to Microsoft Sharepoint in the development of its websites. It is in this context that the organization is looking to shift the PPPeM to the Sharepoint platform to enhance its features and increase accessibility to programming guidance for UNICEF country offices.

***2. Purpose of Assignment A consultant is being sought by UNICEF to support the transition of the Programme Policy and Procedure electronic Manual in the context of recent changes to content, as well as with the view to optimizing available technology, notably Sharepoint to increase accessibility to programming guidance.

Under the supervision of the Senior Programme Specialist, the consultant will undertake the following tasks:

 Assess the use of the site and identify areas of improvement based on: i) the site assessment and ii) a review of UNICEF intranet sites as well as best practice in the industry  Prepare and support the movement of the PPPeM from the Lotus Platform to Sharepoint, proposing a schedule beginning with guidance on the Situation Analysis and the recently developmed PCA guidance
 Liaise with UNICEF Information Technology Solution & Services Division (ITSSD) to review web architecture and design  Develop site structures, features and functionality with the view to ensuring appeal and usability of the website  Review linkages to other sites of the intranet, particular as relevant to the PPPeM, particularly the Country Office Portal etc…  Upload new content on the site, ensuring coherence and flow with existing material
 Coordinate with different content managers at UNICEF headquarters on new material to be uploaded and sites to be linked to.  Ensure that all features and functions operate normally and are accessible by users across UNICEF offices

***3. Deliverables: • Assessment of use of the PPPeM and proposal with regards to scheduling for moving to Sharepoint • Monthly updates on new or revised content and features • Monthly site statistics • PPPeM on Sharepoint

***4. Duration: August 19 – December 31, 2013, with possibility of extension

***5. Qualifications and specialized knowledge, experience and skills required: • At least first university degree • At least 10 years of experience in content development and information management for web-based projects • At least 4-6 years experience in managing strategic creative design and creative production projects • Understanding of and experience with information communication technologies that underpin UNICEF website production, specifically Lotus Notes, Reddot and Sharepoint. • Understanding of IKM/ MIS systems, platforms and processes within large organisations • Experience in working with both private and not-for-profit sectors • Experience in facilitating web-based discussions and dialogue through online platforms • Good writing and critical reasoning skills • New York based consultant

***Payment Schedule: Payments based on monthly invoices that specify number of days worked in that month

General Conditions of Contracts for the Services of Consultants / Individual Contractors

    Legal Status The individual engaged by UNICEF under this contract as a consultant or individual contractors (the “Contractor”) is engaged in a personal capacity and not as representatives of a Government or of any other entity external to the United Nations. The Contractor is neither a "staff member" under the Staff Regulations of the United Nations and UNICEF policies and procedures nor an "official" for the purpose of the Convention on the Privileges and Immunities of the United Nations, 1946. The Contractor may, however, be afforded the status of "Experts on Mission" in the sense of Section 22 of Article VI of the Convention and the Contractor is required by UNICEF to travel in order to fulfill the requirements of this contract, the Contractor may be issued a United Nations Certificate in accordance with Section 26 of Article VII of the Convention.

    Obligations The Contractor shall complete the assignment set out in the Terms of Reference for this contract with due diligence, efficiency and economy, in accordance with generally accepted professional techniques and practices.

The Contractor must respect the impartiality and independence of UNICEF and the United Nations and in connection with this contract must neither seek nor accept instructions from anyone other than UNICEF. During the term of this contract the Contractor must refrain from any conduct that would adversely reflect on UNICEF or the United Nations and must not engage in any activity that is incompatible with the administrative instructions and policies and procedures of UNICEF. The Contractor must exercise the utmost discretion in all matters relating to this contract.

In particular, but without limiting the foregoing, the Contractor (a) will conduct him- or herself in a manner consistent with the Standards of Conduct in the International Civil Service; and (b) will comply with the administrative instructions and policies and procedures of UNICE relating to fraud and corruption; information disclosure; use of electronic communication assets; harassment, sexual harassment and abuse of authority; and the requirements set forth in the Secretary General's Bulletin on Special Measures for Protection from Sexual Exploitation and Sexual Abuse.

Unless otherwise authorized by the appropriate official in the office concerned, the Contractor must not communicate at any time to the media or to any institution, person, Government or other entity external to UNICEF any information that has not been made public and which has become known to the Contractor by reason of his or her association with UNICEF or the United Nations. The Contractor may not use such information without the written authorization of UNICEF, and shall under no circumstances use such information for his or her private advantage or that of others. These obligations do not lapse upon termination of this contact.

    Title rights

UNICEF shall be entitled to all property rights, including but not limited to patents, copyrights and trademarks, with regard to material created by the Contractor which bears a direct relation to, or is made in order to perform, this contract. At the request of UNICEF, the Contractor shall assist in securing such property rights and transferring them to UNICEF in compliance with the requirements of the law governing such rights.

    Travel

If UNICEF determines that the Contractor needs to travel in order to perform this contract, that travel shall be specified in the contract and the Contractor’s travel costs shall be set out in the contract, on the following basis: (a) UNICEF will pay for travel in economy class via the most direct and economical route; provided however that in exceptional circumstances, such as for medical reasons, travel in business class may be approved by UNICEF on a case-by-case basis.
(b) UNICEF will reimburse the Contractor for out-of-pocket expenses associated with such travel by paying an amount equivalent to the daily subsistence allowance that would be paid to staff members undertaking similar travel for official purposes.

    Statement of good health Before commencing work, the Contractor must deliver to UNICEF a certified self-statement of good health and to take full responsibility for the accuracy of that statement. In addition, the Contractor must include in this statement of good health (a) confirmation that he or she has been informed regarding inoculations required for him or her to receive, at his or her own cost and from his or her own medical practitioner or other party, for travel to the country or countries to which travel is authorized; and (b) a statement he or she is covered by medical/health insurance and that, if required to travel beyond commuting distance from his or her usual place or residence to UNICEF (other than to duty station(s) with hardship ratings “H” and “A”, a list of which has been provided to the Contractor) the Contractor’s medical/health insurance covers medical evacuations. The Contractor will be responsible for assuming all costs that may be occurred in relation to the statement of good health.

    Insurance The Contractor is fully responsible for arranging, at his or her own expense, such life, health and other forms of insurance covering the term of this contract as he or she considers appropriate taking into account, among other things, the requirements of paragraph 5 above. The Contractor is not eligible to participate in the life or health insurance schemes available to UNICEF and United Nations staff members. The responsibility of UNICEF and the United Nations is limited solely to the payment of compensation under the conditions described in paragraph 7 below.

    Service incurred death, injury or illness If the Contractor is travelling with UNICEF’s prior approval and at UNICEF's expense in order to perform his or her obligations under this contract, or is performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval, the Contractor (or his or her dependents as appropriate), shall be entitled to compensation from UNICEF in the event of death, injury or illness attributable to the fact that the Contractor was travelling with UNICEF’s prior approval and at UNICEF's expense in order to perform his or her obligations under this contractor, or was performing his or her obligations under this contract in a UNICEF or United Nations office with UNICEF’s approval. Such compensation will be paid through a third party insurance provider retained by UNICEF and shall be capped at the amounts set out in the Administrative Instruction on Individual Consultants and Contractors. Under no circumstances will UNICEF be liable for any other or greater payments to the Contractor (or his or her dependents as appropriate).

    Arbitration (a) Any dispute arising out of or, in connection with, this contract shall be resolved through amicable negotiation between the parties.
    (b) If the parties are not able to reach agreement after attempting amicable negotiation for a period of thirty (30) days after one party has notified the other of such a dispute, either party may submit the matter to arbitration in accordance with the UNCITRAL procedures within fifteen (15) days thereafter. If neither party submits the matter for arbitration within the specified time the dispute will be deemed resolved to the full satisfaction of both parties. Such arbitration shall take place in New York before a single arbitrator agreed to by both parties; provided however that should the parties be unable to agree on a single arbitrator within thirty days of the request for arbitration, the arbitrator shall be designated by the United Nations Legal Counsel. The decision rendered in the arbitration shall constitute final adjudication of the dispute.

    Penalties for Underperformance

Payment of fees to the Contractor under this contractor, including each installment or periodic payment (if any), is subject to the Contractor’s full and complete performance of his or her obligations under this contract with regard to such payment to UNICEF’s satisfaction, and UNICEF’s certification to that effect.

    Termination of Contract This contract may be terminated by either party before its specified termination date by giving notice in writing to the other party. The period of notice shall be five (5) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a total period of less than two (2) months and ten (10) business days (in the UNICEF office engaging the Contractor) in the case of contracts for a longer period; provided however that in the event of termination on the grounds of impropriety or other misconduct by the Contractor (including but not limited to breach by the Contractor of relevant UNICEF policies, procedures, and administrative instructions), UNICEF shall be entitled to terminate the contract without notice. If this contract is terminated in accordance with this paragraph 10, the Contractor shall be paid on a pro rata basis determined by UNICEF for the actual amount of work performed to UNICEF’s satisfaction at the time of termination. UNICEF will also pay any outstanding reimbursement claims related to travel by the Contractor. Any additional costs incurred by UNICEF resulting from the termination of the contract by either party may be withheld from any amount otherwise due to the Contractor under this paragraph 10.

    Taxation UNICEF and the United Nations accept no liability for any taxes, duty or other contribution payable by the consultant and individual contractor on payments made under this contract. Neither UNICEF nor the United Nations will issue a statement of earnings to the consultant and individual contractor

How to apply:

Qualified candidates are requested to submit a cover letter and three professional letters of recommendation to pdconsultants@unicef.org with subject line “PPPeM consultant for Programme Guidance” by 5th August 2013. Please indicate your ability, availability and monthly rate to undertake the terms of reference above. Joint applications of two or more individuals are not accepted.
Job ID: #591324
Closing date: 05 Aug 2013
How to Apply
http://reliefweb.int/job/591324/consultant-website-upgrade-programme-policy-and-procedure-electronic-manual