Organization:FINCA International
Location:Washington DC,
Country:United States
Opportunity Type: Job
About the Organization:
FINCA International, one of the world's leading MFIs, provides financial services to clients through
wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America, and the Greater Middle East.
About the Job:
FINCA is seeking a Brand Management Consultant. S/he will provide hands-on technical assistance and oversight to organization's subsidiaries as they implement the new brand promise through operations, administration, and marketing.
Tasks and Responsibilities:
- Enable subsidiaries to bring the FINCA promise to life through the day-to-day execution of their activities, particularly (but not limited to) their interactions, with an emphasis on service quality and the customer experience;
- Engagement requires a strong grounding in operations, to ensure that the brand promise is actually delivered, with a subsequent focus on the marketing and communications that will convey organization’s differentiated brand to the public;
- Extensive travel in Latin America, Africa, and Eurasia;
- Closely collaborate with HR department and local management in the formulation and execution of strategies;
- Interact on a regular basis with staff at different levels of the organization, in order to gain insight into the key operational issues that affect the customer experience;
- Advise senior management on the necessary programs of action to strengthen the quality of the brand;
- Assist subsidiaries to monitor their brand performance and position, and integrate brand management into ongoing operations.
Qualifications:
- At least 10 years of experience in a related field, at least 5 of which at a senior level in brand marketing;
- Prior exposure to retail financial services (especially microfinance) desired;
- Any relevant language skills a plus.
Closing Date: 19 Jul 2013
How to Apply:
Apply Online
http://www.microfinancegateway.org/p/site/m//template.rc/1.11.191599